Creating Paths From Survival to Stability

Our Vision, Mission, and Values

As a community health centre, The Alex provides integrated, team-based care that includes physical and mental health services, addiction care, food access, social services, and housing support. Our teams work together to support the whole person and the realities that influence health and wellbeing.

This work is grounded in our vision, mission, and values, which guide how we show up for our community every day.

What We Believe In

Our Vision

The Alex envisions a healthy and caring community where everyone is valued and can thrive.

Our Mission

To improve quality of life through accessible and integrated health, housing, and social services.

Our Values

We are welcoming

We welcome all humanity with dignity, respect and understanding. We create belonging, community, safety and a sense of home.

We care deeply

We are genuinely compassionate and invested in people’s wellbeing. We honour and value each person’s story, seeing the hope and possibility in that story.

We connect

We build community and nurture relationships with each other, participants, supporters, partners and peers. Together, we are a team.

We promote empowerment

We believe in self-determination, choice and each person’s inherent ability to lead their journey. We provide encouragement and support as we walk together.

We are change-makers

We are innovators, problem-solvers and leaders. We are responsive, resourceful, creative and nimble, finding ways to remove barriers, navigate systems and advocate for change.

We have grit

We listen, learn and grow. We make informed decisions and work transparently, with integrity, accountability and an unwavering commitment to excellence.

We take responsibility

We are tenacious and determined. We roll up our sleeves to get the job done and follow through on our commitments with passion and perseverance.

The Alex is a not-for-profit organization that relies heavily on donations to do the work we do. Supporting us is a direct way to give back to the community – providing not just care, but a path forward.