family health
more services for more clients
In the past year, the Family Health Centre has been able to secure additional complementary support services for our clients, including physiotherapy, massage therapy, pharmacy support, counselling and physician specialists. We are also receiving more funding for extra physicians and, as a result, will be able to provide a broader range of services to an increased number of clients.
Through our University of Calgary Family Medicine Program, two graduates have become a part of our physician group – another testament to the devotion and experience of the alex staff. These one time alex residents and now new physician members of our multi-disciplinary team quickly realized the impact they have in the lives of our clients.
This year, the alex was chosen for a pilot project funded by the United Way and the Government of Alberta, which was implemented to help individuals who need assistance in accessing Alberta’s Assured Income for the Severely Handicapped (AISH). Applying for AISH is a lengthy and cumbersome process, but thanks to the pilot project, clients now have the help of a case worker to assist with collecting information, completing their applications and submitting them.
As part of our mandate to address the immediate needs of our clients, we have set aside daily emergency times to ensure our clients can access the alex health centre and not have to go to emergency or walk-in clinics. This has resulted in a tremendous cost savings for health services and taxpayers.
highlights
- 12% increase in clients over the last year
- 8,906 appointments made with a physician
- 838 clients received services from a client support specialist
- 793 individuals received assistance from our AISH specialist
- 335 clients accessed counseling services
- 3,240 clients accessed the breastfeeding clinic
