
I approach treatment differently on the bus… it can’t be, ‘I’m the doctor, you’re the patient’. You need to make more of an effort… get to know the clients. I can deal with their physical problems easily… but you need to have a real connection with a person to help them with all aspects of their life.
It’d be easy to just have a ‘medical relationship’ but we want to promote a more holistic approach to health. Being involved more holistically with a person – that’s when you’ll see change.
– Randall (staff)