client stories

Many of our clients tell us they are surprised to finally find real solutions to their problems, often for the first time. But finding stability is an ongoing challenge. The alex offers non-judgmental support and resources for breaking negative cycles and empowering people to make positive choices.

We see our clients as whole people who need whole health care, which is why one of our key tenets is offering “unhurried health care,” where we treat physical, social, mental, spiritual and emotional needs – the pieces that make a person whole.
We strongly believe that everyone can benefit from our model of individualized, comprehensive care. Ironically, this kind of care is usually accessed by wealthy patients in exclusive clinics. But we have a different clientele: babies, kids, teens, adults and seniors who are in poverty (or close to it), as well as people who are battling addiction, homelessness, isolation and the feeling of being invisible.

We offer the highest quality medical care to those who need it most, and we teach life skills to support people on their journey to wholeness. Our staff take the time to work closely with people, offering trust and respectful relationships that our clients usually can’t find anywhere else.

As part of being a valued resource in Calgary, the alex continues to build strong relationships with our partner agencies and collaborators. We show the community how the integration of services offered in Calgary better serves our clients and eases the burden on our health care system. Together, we are making Calgary better for everyone.